24-Hr Contact Center |
callcenter@phmlnigeria.com
The Police Health Maintenance Limited is established by the Nigeria Police Force (NPF) and duly accredited by the National Health Insurance Scheme (NHIS) as a Health Maintenance Organization (HMO), to provide the best healthcare for all eligible Police personnel
Borne from the renewed commitment of the Nigeria Police Force (NPF) to ensuring that Officers & Men of the NPF & their families have access to affordable healthcare, by addressing the service failures encountered by Officers and Men of the NPF in accessing care under the NHIS Scheme
To improve healthcare services within the Police healthcare facilities and others, to ensure that all Police HMO enrollees receive quality healthcare, to ensure that all Police officers and their families are captured into the scheme and to give the NPF full coverage of all diseases including diseases in the NHIS exclusion list
The need to have a dedicated HMO to manage the healthcare needs of the personnel of the Nigeria Police Force necessitated the establishment of the PHML in 2007. PHML was accredited by the National Health Insurance Scheme (NHIS) on 1st March 2013 and began operations in the same year. Remarkably, the organization was able to grow it’s enrollee base from 0 to 35,000 lives within its first six months of operations
Today, the organization has grown with over 2,000 hospitals in our network and 36 offices nationwide
We place a high premium on the quality and reliability of our service delivery mechanism, by ensuring that our well-trained professionals are there at every point of your need.
Your Health and that of your family is our priority, It is not what we do intemittently that ensures quality service delivery to you and your family, but what we do consistently by applying well thought-out processes and the use of up-to-date technologies.
We know we might never get a second chance to serve you and your loved ones, so we ensure that our first contact with you is a wholesome experience through our 24/7 call center, manned by courteous and empathetic staff who are continually poised to offer you excellent customer service, support and build/maintain relationships with you.